Conflict Resolution: Moving From Conflict to Gaining Clarity

Can Anyone Make Conflict Go Away?

You walk into the office thinking “business as usual” and you enter your AM huddle. Silence abounds, eye contact is lacking and verbal spurring begins with little quips here and there.  You think, “here we go again, I hope this issue resolves it’s self quickly so everyone can settle down”.  Amazingly, by noon people seem to be over it.   Unbeknownst to you the issue has been stuffed in closet for an appearance at a later, even less convenient date. 

Resolving conflict to gain clarity and team effectiveness

In most offices, conflict just seems to be a fact of life. We've all seen situations where different people with different goals and needs come into conflict. And we've all seen the often intense personal animosity that can result if the issue that is creating the conflict is not addressed.

Click to read more ...

Understanding The "Interest-Based Relational Approach" to Conflict Management

In last months article we increased your awareness of conflict styles and the opportunity for conflict to be welcomed and used in building team to gain clarity.  We looked at the five styles of conflict to assist us in gaining clarity:  Avoidance, Assertiveness, Collaboration, Competitiveness and Compromising, and reviewed the benefits and weaknesses of each style. In this article we will introduce you to another clarity gaining tool.

The second theory about conflict resolution is commonly referred to as the "Interest-Based Relational (IBR) Approach". This conflict resolution strategy respects individual differences while helping people avoid becoming too entrenched in a fixed position.

Click to read more ...